Answer the phones please. Answer them all the time and on the first or second ring! NO EXCUSES! If you can’t answer, don’t answer or won’t answer then do something! Use a live answering service if ANY of your calls are going into vmail or ring no answer. One missed admission can pay for the... View Article...
Want to see how fast your website is according to Google? Then you need to go check their Google Insights tool and put in your company website address. Now do this with your marketing company. If their website has lousy marks and your company has lousy marks it is time to change. Why? This is... View Article...
We hear this all the time…..”Help my phone is not ringing!” My drug rehab is in big trouble! So the question becomes “why is your phone not ringing?” After a little research we can easily find the problem(s) and it is usually more than one. For example, do you know how many website visitors you... View Article...
Marketing is fundamental to the success of every addiction treatment center and rehab facility. Finding prospects and converting them into clients requires a comprehensive plan of action and a deep understanding of the industry and the individuals it serves. Unfortunately, many rehab facilities make the mistake of hiring a marketing team that has little or... View Article...
I want to have a discussion on addiction treatment marketing. Whether we are going through physical therapy or through addiction treatment there are some basic principles that need to be followed. For example, if an addict of 10+ years enters a drug treatment center or an alcohol treatment center chances are they will have to... View Article...
It is my personal philosophy that self generated leads by the individual drug rehab centers often produce better quality admissions than leads bought through a 3rd party broker. At the same time there are some concerns with the legality of buying leads or buying patients in the drug rehab space. We do not sell leads.... View Article...
There are dozens of places where you can be leaking drug rehab admissions and you would have no idea this is happening unless you take a closer look at your business and are open minded to reevaluating how you are doing things. We are going to look at the actual transactions of the business vs.... View Article...
